07578 191021 - training@positive4paws.co.uk

Terms and Conditions

Last updated: 6th March 2019

Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the https://positive4paws.co.uk website (the "Service") operated by Positive 4 Paws - Dog Training in Hampshire ("us", "we", or "our").

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Training Policy

Our training is based on the kindest, most effective, non-punitive methods. Iain is continuously attending workshops, seminars and courses to keep our training methods up to date. We hope you enjoy the sessions as much as we do!

These policies are written in the interest of safety, responsibility and care for owners and dogs.

  1. Positive 4 paws cannot accept responsibility for loss, injury or damage to person or property.
  2. Harsh handling is not permitted. We have a complete ban on choke chains and other coercive or punitive techniques, in accordance with the APDT UK Code of Practice.
  3. Owners are expected to clean up after their dogs when in public places. All dogs must be kept under control and on a leash in public areas, (off leash only where specifically instructed by Iain). Iain and trainers are there to help, but you are responsible for the conduct of your dog at all times.
  4. Children are very welcome to attend the training sessions - indeed they are often the best handlers! However, for the sake of safety and consistency in training, if under the age of 16 they MUST be with an adult at all times. Parents may wish to sit down with their children before their training session to explain how important it is for them to listen and be involved.
  5. If training in public areas, all dogs should be wormed and fully protected by vaccination as advised by their Vet.

Payment Policy:

  1. Payment is required at time of booking whether the booking takes place online or over the phone. Payments can be made via most credit or debit cards.

Cancellation Policy:

  1. We hope you won't have to cancel. However, if you are unable to make a 1-2-1 appointment, please let us know as soon as possible. So that we can perhaps fill the slot and reschedule. Otherwise, anything under 48hours notice will be charged at full rate, and that session will be lost from the remainder of your booked sessions.
  1. 1-2-1 Appointments cancelled one calendar day or less before the arranged date and time, will be subject to the full fee.
  2. 1-2-1 Appointments cancelled two calendar days, or more notice will be rescheduled to a mutually agreeable day and time.
  3. All rescheduled 1-2-1 appointments must be used within six weeks from original booked date.
  4. No fees will be refunded
  5. For the avoidance of doubt, a cancellation is a booked 1-2-1 appointment which cannot be attended for any reason at the arranged time, date and location stated when original booking was made.

Group class sessions cannot be cancelled or rescheduled. We will however send you handouts and give advise over the phone or email to help you catch up on the course.

Accounts

When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Intellectual Property

The Service and its original content, features and functionality are and will remain the exclusive property of Positive 4 Paws - Dog Training in Hampshire and its licensors.

Links To Other Web Sites

Our Service may contain links to third-party websites or services that are not owned or controlled by Positive 4 Paws - Dog Training in Hampshire.

Positive 4 Paws - Dog Training in Hampshire has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party websites or services. You further acknowledge and agree that Positive 4 Paws - Dog Training in Hampshire shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.