{"id":68,"date":"2023-09-09T12:14:31","date_gmt":"2023-09-09T11:14:31","guid":{"rendered":"https:\/\/positive4paws.co.uk\/?page_id=68"},"modified":"2023-10-04T11:01:20","modified_gmt":"2023-10-04T10:01:20","slug":"faqs","status":"publish","type":"page","link":"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/contact\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-uagb-container uagb-block-4b0cdba9 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-advanced-heading uagb-block-488928a3\"><h1 class=\"uagb-heading-text\">Frequently Asked Questions<\/h1><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-0aacbb93 alignfull uagb-is-root-container\"><div class=\"uagb-container-inner-blocks-wrap\">\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-a6d3e07e uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height\" data-faqtoggle=\"true\" role=\"tablist\"><script type=\"application\/ld+json\">{\"@context\":\"https:\/\/schema.org\",\"@type\":\"FAQPage\",\"@id\":\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/contact\/faqs\/\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What areas do you cover?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We offer training both in your home and outdoors. We cover Chichester, Emsworth, Fareham, Havant, Portsmouth, Waterlooville, and surrounding areas.&lt;br>&lt;br>Our venue\u2019s indoor and Outdoor classes and sessions are held at Crabbick Farm, Lower Crabbick Lane, Denmead.&lt;br>&lt;br>We also offer online consultations. If you are outside our normal area or want to discuss a training issue. These also are a great choice for sensitive dog\u2019s initial sessions.\"}},{\"@type\":\"Question\",\"name\":\"How much does dog training cost?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Our 1-2-1 training sessions cost \u00a350 per session, and each session lasts for 50 minutes.&lt;br>&lt;br>Due to their more complex nature, behaviour modification sessions begin at \u00a385 for the initial online session.&lt;br>&lt;br>All our individual sessions or available package prices are online for you; please see the Training, Behaviour, Puppy or Scentwork pages.\"}},{\"@type\":\"Question\",\"name\":\"Which session or package should I book?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"&lt;strong>For Training puppies\/dogs under 24 weeks of age:&lt;\/strong>&lt;br>&lt;br>If you would like practical &lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/puppy-training\/\\\" data-type=\\\"page\\\" data-id=\\\"45\\\">&lt;strong>1-2-1 training for your puppy &lt;\/strong>&lt;\/a>and yourself. Either a 1-2-1 training session at your home, outdoors or at our venue or group course could be best for you. Depending on how far into your training you would like to go.&lt;br>&lt;br>The &lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/puppy-training\/puppy-training-classes-waterlooville\/\\\" data-type=\\\"page\\\" data-id=\\\"47\\\">&lt;strong>group courses&lt;\/strong>&lt;\/a> are designed to give you continued progression, with homework to practice between each class. They are great for setting both your puppy and yourself up for a happy life together.&lt;br>&lt;br>&lt;strong>For training dogs over the age of 24 weeks old:&lt;\/strong>&lt;br>&lt;br>If you would like practical &lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/dog-training\/\\\" data-type=\\\"page\\\" data-id=\\\"35\\\">&lt;strong>1-2-1 guidance on training your dog&lt;\/strong>&lt;\/a>. Either the one-off, three or six-session packages would be best. The packages allow for continued progression, with homework, practising between the sessions, and support for your training goal.&lt;br>&lt;br>If you would like to attend a group course covering your dog's basic training, then the &lt;strong>&lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/dog-training\/dog-training-classes-waterlooville\/\\\" data-type=\\\"page\\\" data-id=\\\"37\\\">Life Skills course&lt;\/a>&lt;\/strong> would be best.&lt;br>&lt;br>If you specifically want to train or improve your recall or loose lead walking. Then the Recall course or Walking course would be for you. &lt;br>&lt;br>&lt;strong>For Behaviour Problems and Modification&lt;\/strong>:&lt;br>&lt;br>You will need to &lt;strong>&lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/behaviour-problem\/\\\" data-type=\\\"page\\\" data-id=\\\"49\\\">book an Initial Session.&lt;\/a>&lt;\/strong>&lt;br>To enable us or anyone else to attempt to change your dog\u2019s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.&lt;br>&lt;br>We prioritise that owners and their dogs get the best help, even if that is not ours.&lt;br>&lt;br>\"}},{\"@type\":\"Question\",\"name\":\"Can we speak with someone before booking?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Absolutely, ways to contact us are: Use the Chat option on each page, the contact form, or call us today.&lt;br>&lt;br>We look forward to talking with you.\"}},{\"@type\":\"Question\",\"name\":\"Do I need to buy anything for the session?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Other than your dog\u2019s basics of body harness, flat collar, lead and some tasty treats.&lt;br>&lt;br>No, if any equipment is required for the session, we will bring it with us. We may recommend new or changes in equipment you currently use, but we won\u2019t spend your money for you, promise.&lt;br>&lt;br>Although we cannot promise you won\u2019t want to go shopping afterwards!\"}},{\"@type\":\"Question\",\"name\":\"What equipment\/methods do you use for training dogs?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Flat Collars.&lt;br>Body Harnesses.&lt;br>Leads.&lt;br>Long Lines.&lt;br>Whistle.&lt;br>Food.&lt;br>Toys.&lt;br>Food.&lt;br>Clicker.&lt;br>Positive Reinforcement training.&lt;br>Non-Aversive Dog Training.\"}},{\"@type\":\"Question\",\"name\":\"What equipment\/methods must not be used? (We will help you understand why not.)\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Choke\/Check Collar and Chain&lt;br>Prong\/Pinch Collar&lt;br>Shock\/Electric Collar&lt;br>Spray Collar&lt;br>Rattle Can\/Training Disks&lt;br>Spray Bottles&lt;br>Alpha\/Pack Leader based theories&lt;br>Any adverse methods\"}},{\"@type\":\"Question\",\"name\":\"How do I book?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You can book online using our booking page or over the phone.&lt;br>Head to our &lt;strong>&lt;a href=\\\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/book-now\/\\\" data-type=\\\"page\\\" data-id=\\\"60\\\">booking page&lt;\/a>&lt;\/strong> for more information on booking online.&lt;br>When booking over the phone, we will complete the booking with you.\"}},{\"@type\":\"Question\",\"name\":\"I need help with my dog\u2019s behaviour. Do I have to book an Initial Behaviour Session?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"In short, Yes.&lt;br>&lt;br>To enable us or anyone else to attempt to change your dog\u2019s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.&lt;br>&lt;br>We want to be sure that you are making the right choice and that we can help you. As part of the booking process, we will call you to discuss your situation in more detail.&lt;br>&lt;br>We will call you within 48 hours and discuss with you your current issues.&lt;br>&lt;br>The options during the call will be:&lt;br>&lt;br>If the session suits your needs, with your agreement, the payment will be processed and your booking secured.&lt;br>&lt;br>We can adjust your booking accordingly if your issue can be covered under general training.&lt;br>&lt;br>Lastly, if we are not your best choice, we will cancel your booking for you and give recommendations for possible routes for help.&lt;br>We prioritise that owners and their dogs get the best help, even if that is not ours.\"}},{\"@type\":\"Question\",\"name\":\"When do I pay for training?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Payment for all sessions and packages is due at the time of booking.&lt;br>Whether the booking takes place online or over the phone.&lt;br>&lt;br>We accept most Debit and Credit Cards.\"}},{\"@type\":\"Question\",\"name\":\"What happens when I book an online session?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We run our online sessions via an encrypted cloud platform.&lt;br>&lt;br>At the time of booking, you will receive a URL\/webpage link which you can use to enter the online meeting room.&lt;br>&lt;br>Just before your appointed time, click the link to enter the online room for our meeting.\"}}]}<\/script>\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-89215bc2\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">What areas do you cover?<\/span><\/div><p class=\"uagb-faq-content\">We offer training both in your home and outdoors. We cover Chichester, Emsworth, Fareham, Havant, Portsmouth, Waterlooville, and surrounding areas.<br><br>Our venue\u2019s indoor and Outdoor classes and sessions are held at Crabbick Farm, Lower Crabbick Lane, Denmead.<br><br>We also offer online consultations. If you are outside our normal area or want to discuss a training issue. These also are a great choice for sensitive dog\u2019s initial sessions.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-c08d7118\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">How much does dog training cost?<\/span><\/div><p class=\"uagb-faq-content\">Our 1-2-1 training sessions cost \u00a350 per session, and each session lasts for 50 minutes.<br><br>Due to their more complex nature, behaviour modification sessions begin at \u00a385 for the initial online session.<br><br>All our individual sessions or available package prices are online for you; please see the Training, Behaviour, Puppy or Scentwork pages.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-6f6e2146\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">Which session or package should I book?<\/span><\/div><p class=\"uagb-faq-content\"><strong>For Training puppies\/dogs under 24 weeks of age:<\/strong><br><br>If you would like practical <a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/puppy-training\/\" data-type=\"page\" data-id=\"45\"><strong>1-2-1 training for your puppy <\/strong><\/a>and yourself. Either a 1-2-1 training session at your home, outdoors or at our venue or group course could be best for you. Depending on how far into your training you would like to go.<br><br>The <a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/puppy-training\/puppy-training-classes-waterlooville\/\" data-type=\"page\" data-id=\"47\"><strong>group courses<\/strong><\/a> are designed to give you continued progression, with homework to practice between each class. They are great for setting both your puppy and yourself up for a happy life together.<br><br><strong>For training dogs over the age of 24 weeks old:<\/strong><br><br>If you would like practical <a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/dog-training\/\" data-type=\"page\" data-id=\"35\"><strong>1-2-1 guidance on training your dog<\/strong><\/a>. Either the one-off, three or six-session packages would be best. The packages allow for continued progression, with homework, practising between the sessions, and support for your training goal.<br><br>If you would like to attend a group course covering your dog&#8217;s basic training, then the <strong><a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/dog-training\/dog-training-classes-waterlooville\/\" data-type=\"page\" data-id=\"37\">Life Skills course<\/a><\/strong> would be best.<br><br>If you specifically want to train or improve your recall or loose lead walking. Then the Recall course or Walking course would be for you. <br><br><strong>For Behaviour Problems and Modification<\/strong>:<br><br>You will need to <strong><a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/behaviour-problem\/\" data-type=\"page\" data-id=\"49\">book an Initial Session.<\/a><\/strong><br>To enable us or anyone else to attempt to change your dog\u2019s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.<br><br>We prioritise that owners and their dogs get the best help, even if that is not ours.<br><br><\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-a8a6fc5c\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">Can we speak with someone before booking?<\/span><\/div><p class=\"uagb-faq-content\">Absolutely, ways to contact us are: Use the Chat option on each page, the contact form, or call us today.<br><br>We look forward to talking with you.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-3c8cc0bc\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">Do I need to buy anything for the session?<\/span><\/div><p class=\"uagb-faq-content\">Other than your dog\u2019s basics of body harness, flat collar, lead and some tasty treats.<br><br>No, if any equipment is required for the session, we will bring it with us. We may recommend new or changes in equipment you currently use, but we won\u2019t spend your money for you, promise.<br><br>Although we cannot promise you won\u2019t want to go shopping afterwards!<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-b8ff94b7\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">What equipment\/methods do you use for training dogs?<\/span><\/div><p class=\"uagb-faq-content\">Flat Collars.<br>Body Harnesses.<br>Leads.<br>Long Lines.<br>Whistle.<br>Food.<br>Toys.<br>Food.<br>Clicker.<br>Positive Reinforcement training.<br>Non-Aversive Dog Training.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-67b9762f\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">What equipment\/methods must not be used? (We will help you understand why not.)<\/span><\/div><p class=\"uagb-faq-content\">Choke\/Check Collar and Chain<br>Prong\/Pinch Collar<br>Shock\/Electric Collar<br>Spray Collar<br>Rattle Can\/Training Disks<br>Spray Bottles<br>Alpha\/Pack Leader based theories<br>Any adverse methods<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-81c55445\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">How do I book?<\/span><\/div><p class=\"uagb-faq-content\">You can book online using our booking page or over the phone.<br>Head to our <strong><a href=\"https:\/\/positive4paws.co.uk\/dog-training-and-behaviour\/book-now\/\" data-type=\"page\" data-id=\"60\">booking page<\/a><\/strong> for more information on booking online.<br>When booking over the phone, we will complete the booking with you.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-0d5a70ec\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">I need help with my dog\u2019s behaviour. Do I have to book an Initial Behaviour Session?<\/span><\/div><p class=\"uagb-faq-content\">In short, Yes.<br><br>To enable us or anyone else to attempt to change your dog\u2019s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.<br><br>We want to be sure that you are making the right choice and that we can help you. As part of the booking process, we will call you to discuss your situation in more detail.<br><br>We will call you within 48 hours and discuss with you your current issues.<br><br>The options during the call will be:<br><br>If the session suits your needs, with your agreement, the payment will be processed and your booking secured.<br><br>We can adjust your booking accordingly if your issue can be covered under general training.<br><br>Lastly, if we are not your best choice, we will cancel your booking for you and give recommendations for possible routes for help.<br>We prioritise that owners and their dogs get the best help, even if that is not ours.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-4e287363\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">When do I pay for training?<\/span><\/div><p class=\"uagb-faq-content\">Payment for all sessions and packages is due at the time of booking.<br>Whether the booking takes place online or over the phone.<br><br>We accept most Debit and Credit Cards.<\/p><\/div>\n\n\n\n<div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-32386e5e\" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\"><span class=\"uagb-icon uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg><\/span><span class=\"uagb-icon-active uagb-faq-icon-wrap\"><svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg><\/span><span class=\"uagb-question\">What happens when I book an online session?<\/span><\/div><p class=\"uagb-faq-content\">We run our online sessions via an encrypted cloud platform.<br><br>At the time of booking, you will receive a URL\/webpage link which you can use to enter the online meeting room.<br><br>Just before your appointed time, click the link to enter the online room for our meeting.<\/p><\/div>\n<\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Frequently Asked 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