Frequently Asked Questions

If you don’t see your question, don’t hesitate to ask!

What area’s do you cover?

We offer training both in your home and outdoors. The area’s we cover are Chichester, Emsworth, Fareham, Havant, Portsmouth, Waterlooville and their surrounding area’s.

Indoor and Outdoor classes and session in our venue are held at Crabbick Farm, Lower Crabbick Lane, Denmead.

We also offer online consultations. If you are outside our normal area or would like to discuss a training issue. These also are a great choice for sensitive dogs initial sessions.

How much does dog training cost?

Our 1-2-1 training sessions cost £40 per session and each session last for 50 minutes.
Behaviour modification sessions due to their more complex nature begin at £95 for the initial session.
All our prices for individual sessions or available packages are online for you, please see the Training, Behaviour, Puppy or Scentwork pages.

Which session or package should I book?

For Training of dogs over 24 weeks of age:
If you just need some advice on a specific problem then an online/phone session may suit you.
If you would like practical 1-2-1 guidance on training your dog. Either the one-off, three or six-session packages would be best. The packages allow for continued progression, with homework and practising between the sessions and support for your training goal.
If you specifically want to train or improve your recall or loose lead walking. Then the Recall or Walking courses would be for you.
More Info: Here

For Behaviour Problems and Modification you will need to book an Initial Session.
To enable us or anyone else to attempt to change your dog’s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.

The priority for us is that owners and their dogs get the best help, even if that is not ourselves.
More Info: Here

For Training puppies/dogs under 24 weeks of age:
If you need some advise or want to discuss a training issue. Then an online/phone session may suit you.
If you would like practical 1-2-1 training for your puppy and yourself. Either the Home-Start or 1-2-1 training session would be best for you. Depending on how far into your training you would like to go.

The courses group are designed to give you continued progression, with homework to practice between each class. They are great for setting both your puppy and yourself up for a happy life together.
More Info: Here

Can we speak with someone before booking?

Absolutely, ways to contact us are:

Use the Chat option on each page, the contact form or call us today.

Call us on – 07578 191021

We look forward to talking with you.

Do I need to buy anything for the session?

No, if any equipment is required for the session we will bring it with us. We may give recommendations on new or changes in equipment you currently use, but we won’t spend your money for you, promise.

Although cannot promise you won’t want to go shopping afterwards!

What equipment/methods do you use for training dog’s?

Flat Collars.
Body Harnesses.
Leads.
Long Lines.
Whistle.
Food.
Toys.
Food.
Clicker.
Positive Reinforcement training.
Non-Aversive Dog Training.

What equipment/methods must not be used? (We will help you understand why not too)

Choke/Check Collar and Chain
Prong/Pinch Collar
Shock/Electric Collar
Spray Collar
Rattle Can/Training Disks
Spray Bottles
Alpha/Pack Leader based theories
Any adverse methods

How do I book?

You can book online using our booking page or over the phone.
Head to our booking page for more information on booking online. 
When booking over the phone we will complete the booking with you. 

I need help with my dogs behaviour, do I have to book an Initial Behaviour Session?

In short Yes.
To enable us or anyone else to attempt to change your dog’s behaviour ethically. A full understanding of why your dog is choosing to display unwanted behaviour(s) must be investigated first.

We want to be sure that you are making the right choice and we will be able to help you. As part of the booking process, we will call you to discuss your situation in more detail.

We will call you within 48 hours and discuss with you your current issues.
The options during the call will be:
If the session is suitable for your needs, with your agreement, the payment will be processed and your booking secured.
If your issue can be covered under general training we can adjust your booking accordingly.

Lastly, if we are not your best choice; we will cancel your booking for you and give recommendations possible routes for help.
The priority for us is that owners and their dogs get the best help, even if that is not ourselves. More Info: Here

When do I pay for training?

Payment for all sessions and packages except for *Initial Behaviour sessions (see above) is due at time of booking.
Whether the booking takes place online or over the phone.

We accept most Debit and Credit Card.
* When an Initial Behaviour Session is booked online your payment will not be processed until we have spoken with you to confirm this type session is the best option for you and your companion.

What happens when I book an online session?

We run our online sessions via an encrypted cloud platform. 

At the time of booking, you will receive a URL/webpage link which you can use to enter the online meeting room.

Just before your appointed time click the link to enter the online room for our meeting.

These sessions are run using Zoom. If you have not used this service before. We recommend you click on your link when you first receive it. This will allow you to check you can connect your chosen device. Then you can use the same link to attend your session on the booked day and time.